A warning before the session
For things that change how you should train rather than whether you should — a recent injury, a joint that's been flaring. You see it before you start, not buried in a settings screen you'll never open.
SAFETY & PRIVACY Read before you sign up
The two things worth being specific about.
A fitness app holds two kinds of information that matter: what your body is doing, and what your body can't safely do. This page says what we do with both, in plain terms rather than by reference to a policy document.
SAFETY
When the app stops you
Onboarding includes a short health screen, and the weekly check-in can raise the same flags later. What happens next depends on what was raised:
A paused plan
For anything that shouldn't be trained through until a professional has looked at it. A declared heart condition always pauses the plan. The pause can't be talked out of by the AI coach — that's the point of it.
An escalation
A person at Fynrox reviews serious flags, and a professional working with you is expected to escalate rather than coach through something clinical. Escalating is the correct behaviour here, not a failure.
Fynrox is not a medical device and gives no medical advice, diagnosis or treatment. Nothing in the app, including Fynrox AI and a Fynrox professional, replaces a clinician who can examine you. If you're unwell, or something hurts in a way that worries you, that conversation comes first.
PRIVACY
Who can see what
You. Everything. Your training log, meals, recovery check-ins, progress photos, conversations with Fynrox AI, and the health notes you entered at onboarding.
A professional you've accepted. Only what you agreed to share, shown to you as a list before the relationship starts, and only while it's active. Ending the relationship ends their access the same day — enforced on our side, not by asking them to stop looking. They never see your payment details or your AI conversations.
Fynrox staff. Only the roles whose job requires it, and access to sensitive data is logged with who looked and why.
HEALTH DATA
Encrypted, and kept apart
The conditions and injuries you declare are encrypted at rest with a key the application holds, separately from the rest of your profile. They exist so the app can keep you away from movements that would hurt you — not to be a field anyone browses. They are not part of what a professional sees when you start working together, and they are never shared with a partner.
YOUR RIGHTS
Export it, or delete it
Both are requests you make from inside the app, and both have a status you can watch rather than an email you hope arrives. An export produces a file you can download for a limited window. A deletion is scheduled rather than instant, so you have a window to cancel it if it was a mistake or wasn't you — after that it runs and it isn't recoverable.
The full legal text is in the privacy policy and the terms of service. Both are in review before general availability; this page describes what the software actually does today.