Terms of Service
Draft — last content update 20 Oct 2026. This document has not yet had a lawyer's review; bracketed items below mark real, specific decisions still needed before this is a final, publishable policy. The subscription, payment, and cancellation mechanics described here match this app's actual, shipped behavior, not a generic template.
1. Agreement
By creating an account or using Fynrox (the "Service," operated by [COMPANY LEGAL NAME], "we"/"us"), you agree to these Terms. If you don't agree, don't use the Service.
2. Who can use Fynrox
You must be at least [16 / your jurisdiction's minimum age — NEEDS LEGAL REVIEW] years old. You're responsible for keeping your login credentials secure and for all activity under your account.
3. Not medical advice
Fynrox provides fitness and nutrition tracking tools, an AI coach for general fitness and wellness guidance, and, where you choose to work with a coach, guidance from that coach. Nothing in the Service is medical advice. Consult a physician before starting any exercise or nutrition program, especially if you have an existing health condition. We are not responsible for injury or harm resulting from your use of workout or nutrition content in the Service.
4. Subscriptions and payments
- Plans (Basic — free, and Prime; see Pricing for current prices), or one-off programme purchases, are billed via Razorpay, in Indian Rupees (INR). Prices are shown in the Service before you purchase.
- Subscriptions renew automatically until canceled. You can cancel any time from Settings; cancellation takes effect at the end of your current billing period — you keep access you've already paid for until then, and you are not charged again afterward.
- Refunds. Refunds are handled case by case: contact Support to request one. Approved refunds are issued through Razorpay back to your original payment method, up to the amount you were actually charged. [NEEDS A REAL POLICY: the specific conditions under which a refund will or won't be approved — this section describes the real mechanism, not yet a published eligibility policy.]
- If a payment is captured but something on our side fails to activate the entitlement it paid for, you will not be charged again to retry — a fix is retried against the same payment.
- We are not responsible for currency conversion or bank fees your payment provider may charge.
5. Coaches
If you sign up as a coach, you additionally agree to:
- Submit accurate credential and identity-verification information — we may suspend accounts found to have submitted false information.
- [NEEDS A REAL POLICY DECISION: full liability terms for advice given by a coach through the Service.] Coach sessions booked through the Service are paid bookings with a real, disclosed price at booking time; coach commission/settlement terms are an internal commercial arrangement between us and the coach, not a term you need to separately agree to.
6. Your content
You retain ownership of anything you upload (progress photos, logged data). You grant us a limited license to store and display it back to you as part of providing the Service. We don't use your content for anything else.
7. Acceptable use
Don't: impersonate someone else, attempt to access another user's account, abuse or attack the Service's infrastructure, or use the Service for anything illegal. We may suspend or terminate accounts that violate this.
8. Termination
You can delete your account at any time from Settings → Security & Privacy. We may suspend or terminate your account for violating these Terms, with notice where practical.
9. Disclaimers and limitation of liability
[STANDARD BOILERPLATE BELOW — NEEDS LEGAL REVIEW FOR YOUR JURISDICTION.] The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, [COMPANY LEGAL NAME] is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.
10. Changes to these Terms
We may update these Terms; material changes will be communicated via the app or email, with the date above reflecting the latest version.
11. Governing law
[NEEDS A REAL DECISION: which jurisdiction's law governs these Terms, and where disputes are resolved.]